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Voyze
Everywhere
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How
can I make a phone call with Voyze Everywhere?
From the phone number associated to your account, dial the Voyze access
number. The virtual operator will ask you to dial the number you would
like to call followed by the pound sign (#). You will have to dial
011 + country code + city code + telephone number + pound sign (#).
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How
can I find out the minutes I used?
You can check on the minutes you used 24 hours 7 days a week through
our web site www.voyze.com,
‘My Account’.
You have to register in www.voyze.com
to get this service. The service ‘My Account’ is free
for Voyze’s customers. If you do not have internet access, you
can contact us at our Customer Service Department or Billing Department
at 1-866-257-7375 and one of our representatives
will help you.
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How
can I add, change or remove associated numbers?
You have to contact our Customer Service Department or Technical Support
Department at 1-866-257-7375, option 2.
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How
can I change my plan or my personal information?
You have to contact our Customer Service Department or Billing Department
at 1-866-257-7375, option 3.
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What
can I do if after dialing the access number the virtual operator asks
me to enter a personal pin number?
This situation happens when the associated number where you are calling
from has the caller ID blocked. Our system does not recognize the
number so you do not have access to the service. In order to enable
the caller ID service, you will have to contact your land or mobile
phone service provider. If you do not have the caller ID blocked on
your associated number, then contact our Customer Service Department
or Technical Support Department at 1-866-257-7375,
option 3 in order to verify that the associated number
is correctly entered in our system.
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